Remote Jobs
Scheduling Specialist I
This job is now closed
Job Description
- Req#: R-82523
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from home in Pennsylvania
- Comprehensive healthcare benefits for full-time and part-time positions from day one, including vision and dental
- Supportive and collaborative work environment
- Chance to contribute to a diverse workforce and make a positive impact on community health
What to Expect (Job Responsibilities):
- Answer incoming calls and make outgoing calls to schedule patient appointments according to physician-specific guidelines
- Collect and maintain accurate patient registration and insurance information
- Provide one-call resolution for scheduling and non-scheduling inquiries
- Process multi-channel messages related to patient and physician requests
- Achieve and maintain quality and service goals related to contact center metrics
What is Required (Qualifications):
- High School Diploma or Equivalent (GED)
- Minimum of 1 year of related work experience
- Knowledge of medical terminology
- Proficiency in computer skills, including the ability to navigate multiple programs and monitors
- Ability to work in a fast-paced office environment while adhering to organization policies and procedures
How to Stand Out (Preferred Qualifications):
- Experience in a patient contact center or similar healthcare setting
- Familiarity with appointment scheduling systems and healthcare workflows
- Strong interpersonal skills and teamwork experience
- Ability to train and assist new hires
#HealthcareServices #RemoteWork #CareerOpportunity #DiversityAndInclusion #HealthcareBenefits
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