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Sr. Business Analyst - Travel Technology
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Job Description
- Req#: 3763
Employer Industry: Travel Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Salary range includes potential bonuses based on performance
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Flexible spending accounts and 401k Plan with company match
- Access to professional development through LinkedIn Learning webinars and courses
- Discounted employee travel options
What to Expect (Job Responsibilities):
- Analyze and document service requests from internal departments and external clients
- Elicit, document, and validate business requirements for system implementations and enhancements
- Act as a subject matter expert for mid-office quality control systems and agent-facing applications
- Manage and prioritize multiple concurrent projects across departments and systems
- Produce and maintain comprehensive documentation including requirements documents and user guides
What is Required (Qualifications):
- Bachelor's degree or equivalent professional experience
- 3-5 years of experience working with mid-office or quality control systems in the travel industry
- Strong knowledge of quality control systems; Mid Office COMPLEAT/GDSX experience preferred
- Hands-on experience with GDS platforms, particularly Sabre and Worldspan
- Proficiency in Microsoft Office applications
How to Stand Out (Preferred Qualifications):
- Familiarity with databases and SQL for data analysis and validation
- Exposure to XML standards, web services, and system integrations
- Basic understanding of Java and working-level knowledge of VB.NET
- Proven ability to manage stakeholder expectations and work cross-functionally
#TravelTechnology #BusinessAnalyst #CareerOpportunity #RemoteWork #TravelIndustry
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