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Statewide Chat/Text Crisis Specialist
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Job Description
- Req#: JR-030777
Employer Industry: Behavioral Health Services
Why consider this job opportunity:
- Salary up to $28.10 per hour
- Comprehensive benefits package including medical, dental, and vision coverage
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- Opportunities for continuing education and professional development
- Dynamic and supportive work environment focused on employee empowerment and respect
What to Expect (Job Responsibilities):
- Provide telephonic or chat clinical screenings and risk assessments for individuals in emotional distress
- Answer crisis contacts via Zoom contact center or chat/text platform to assess suicide risk and identify community resources
- Conduct follow-up calls for individuals identified as moderate to high risk for suicide
- Maintain ethical and clinical standards in compliance with accreditation requirements
- Participate in ongoing supervision, training, and team meetings
What is Required (Qualifications):
- Bachelor's Degree in Behavioral Science, Psychology, Social Work, or a related field, or Certified Peer Recovery Specialist
- Six months to one year of crisis experience preferred
- High-level customer service skills and professional etiquette
- Demonstrated knowledge of suicide assessments
- Ability to effectively communicate via written, verbal, in-person, and virtual methods
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention and providing service linkage and referrals for programs and community resources
#BehavioralHealth #CrisisIntervention #MentalHealthSupport #CareerOpportunity #EmployeeBenefits
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