• Job Description

  Req#: R224297

  Department:

  10010 NCCT (National Center for Clinical Trials) - Administration

  Status:

  Full time

  Benefits Eligible:

  Yes

  Hou rs Per Week:

  40

  Schedule Details/Additional Information:

  M-F

  Pay Range

  $131.90 - $211.05

  Provides strategic and operational leadership for the Advocate Health National Center for Clinical Trials (NCCT), ensuring the efficient, compliant, and high-quality execution of clinical trials across a national footprint of hospitals and care sites. This role is pivotal in advancing NCCT’s mission to make clinical trials a routine part of patient care, harmonizing processes across regions and functions, and leveraging technology to deliver operational excellence. Leads enterprise-wide integration of trial operations into clinical workflows, standardize procedures, and foster collaboration with internal and external stakeholders to position NCCT as a national leader in clinical research.

  *Remote based position with monthly travel expectations.

  Major Responsibilities

  • Translate NCCT’s vision into operational strategies and execution plans that embed clinical trials into routine care across Advocate Health’s network.
  • Establish and support NCCT-designated trial sites across Advocate Health regions, ensuring readiness, staff training, and operational capability.

  • Champion strategies to expand patient access and diversity in trials, leveraging centralized recruitment programs and community engagement.

  • Drive adoption of emerging methodologies such as decentralized trials and telehealth integrations and benchmark NCCT operations against leading industry standards.

  • Represent NCCT in externally facing engagements, including client meetings, industry conferences, and professional forums, to showcase capabilities and strengthen strategic partnerships.

  • Direct end-to-end trial operations, including site activation, recruitment, execution, and close-out, ensuring adherence to timelines, budgets, and regulatory standards.

  • Develop and implement SOPs, policies, and best practices to harmonize trial conduct across all sites under a single IRB and unified infrastructure.

  • Oversee adoption of enterprise-wide tools such as CTMS, EHR, and AI-driven recruitment platforms to streamline workflows and enhance patient engagement.

  • Define and monitor KPIs for trial operations and use data-driven insights to identify bottlenecks and implement continuous improvement initiatives.

  • Manage operational resources effectively, including forecasting needs, allocating staff and budgets, and maintaining ownership for resource planning to support current and future trial demands.

  • Oversee the operations of a contact center with both inbound and outbound capabilities to engage clinical trial participants, ensuring timely communication, responsiveness, and a positive participant experience.

  • Manage staff responsible for centralized recruitment and retention of clinical trial participants, ensuring effective strategies, timely enrollment, and sustained engagement throughout the study.

  • Leverage technology and analytics to monitor and optimize recruitment and retention performance, using real-time dashboards and data insights to drive continuous improvement in participant engagement.

  • Manage staff responsible for project management and study oversight.

  • Manage staff performing duties related to regulatory document maintenance, submissions to the IRB, and ensure the Investigator Site File for each trial remains audit-ready at all times.

  • Serve as the primary operational liaison to sponsors, CROs, investigators, and internal leaders, ensuring strong relationships and delivery on contractual obligations.

  • Align closely with the Business Development and Sales function to ensure operational delivery excellence for awarded work and actively support pre-sales efforts to secure new partnerships and trial opportunities.

  • Collaborate tightly with Regulatory, Quality, and Compliance function to ensure data integrity, patient safety, and adherence to all applicable standards and guidelines.

  • Work closely with Finance and Legal functions on budget and contract development, financial reconciliation, and compliance with sponsor and institutional requirements.

  Minimum Job Requirements

  Education

  • Bachelor’s degree required

  Certification / Registration / License

  N/A

  Work Experience

  • At least 10 years in clinical research operations with at least 7 years in senior leadership roles overseeing multi-site or enterprise-level programs.

  Knowledge / Skills / Abilities

  • Deep knowledge of FDA regulations, ICH-GCP, and clinical trial processes; experience with IRB administration and compliance. Familiarity with CTMS, EHR integrations, and advanced recruitment technologies.

  • Proven ability to lead large teams, manage complex portfolios, and drive organizational change in a matrixed environment.

  • Exceptional interpersonal skills to engage diverse stakeholders and foster cross-functional alignment.

  • Strong analytical, decision-making, and financial management skills; commitment to operational excellence and patient-centered research.

  Our Commitment to You:

  Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

  Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

  Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

  About Advocate Health

  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

• About the company

  Advocate Aurora Health is a non-profit health care system with dual headquarters located in Milwaukee, Wisconsin

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