The Home Depot
Flooring Measure Associate - Westfield, MA
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Job Description
- Req#: Req120798
- 90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
- 10% Drawing Review - Review and edit of drawings in the tablet
- This Position typically reports to Local Field Manager
- This Position has 0 Direct Reports
- Typically requires overnight travel 5% to 20% of the time.
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- No additional qualifications
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- No additional education
- 1
- No additional years of experience
- None
- None
- None
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals.
Key Responsibilities:
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Competencies:About the company
The Home Depot, America’s home improvement retail leader, helps customers and Associates build success every day – and not just in our 2,200+ retail stores. Thousands of talented can-do people build amazing futures in field and corporate positions.