Remote Jobs
Remote Medical Support Assistant (Remote Medical Receptionist)
6 days agoWhat's your preference?
Job Description
- Req#: m0UkqJVzb9af
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely while supporting the Oregon VA Healthcare System
- Supportive and collaborative work environment with a focus on customer service
- Engage in meaningful work assisting Veterans and their families
- Comprehensive training and onboarding provided
What to Expect (Job Responsibilities):
- Provide front-line administrative and clerical support for VA clinics and Community Care scheduling
- Perform consult intake, patient/provider outreach, appointment scheduling, and follow-up
- Manage appointment schedules, Electronic Wait List, recall lists, and pending consults
- Answer phones professionally, screen calls, and route or resolve inquiries appropriately
- Maintain high customer service standards when interacting with Veterans, families, and staff
What is Required (Qualifications):
- High School diploma or GED equivalent
- Minimum typing speed of 50 words per minute
- Minimum 6 months of customer service experience
- Basic computer proficiency, including Microsoft Office applications
- Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential
How to Stand Out (Preferred Qualifications):
- Basic knowledge of medical terminology
- Ability to work remotely and independently in a professional setting
- No physical or health restrictions that would interfere with job performance
#HealthcareServices #RemoteWork #VeteranSupport #CustomerService #CareerOpportunity
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