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V102 - Receptionist | Reception and Administrative Support Specialist
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Job Description
- Req#: R-103070
Employer Industry: Personal Injury Law Practice
Why consider this job opportunity:
- Monthly compensation ranging from $1,015 to $1,100
- Opportunity to work in a structured, KPI-driven environment
- Remote work flexibility with a supportive lifestyle company culture
- Great Place to Work Certification awarded every year since 2022
- Chance to make a significant impact on client experience and internal workflows
- Dynamic role with high engagement and interaction with clients
What to Expect (Job Responsibilities):
- Prioritize urgent matters to prevent task backlogs
- Maintain organized and up-to-date client records and documentation
- Conduct timely follow-ups and ensure deadlines are consistently met
- Document all communications accurately within the CRM
- Manage high-volume inbound and outbound client communications with professionalism
What is Required (Qualifications):
- Must be available to work in the PST time zone
- Experience working in a KPI-based or performance-tracked environment
- Previous experience in legal, personal injury, or client-facing administrative roles
- Proficiency with CRM systems and VoIP phone systems
- Strong verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience managing high call volumes with professionalism and urgency
- Proficiency in email and calendar management tools
- Comfortable using internal communication platforms
- Detail-oriented with strong organizational abilities
- Extroverted and confident communicator
#PersonalInjuryLaw #RemoteWork #KPI #ClientExperience #CareerOpportunityAbout the company
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