Remote Jobs

CX AI Sales Specialist


This job is now closed

PayCompetitive
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: R18510
      Employer Industry: Technology and Communications

      Why consider this job opportunity:
      - Salary up to $389,400.00
      - Opportunity for career advancement and growth within a collaborative, growth-focused environment
      - Structured hybrid work approach offering flexibility between office and remote work
      - Comprehensive benefits program that supports physical, mental, emotional, and financial health
      - Chance to work at the forefront of transforming customer experiences through AI-driven solutions
      - Engaging workplace culture focused on delivering happiness and community contribution

      What to Expect (Job Responsibilities):
      - Lead discovery sessions and workshops to uncover customer goals, challenges, and desired outcomes
      - Map current and future customer journeys, identifying opportunities for AI enhancement
      - Collaborate with sales teams to position AI CX solutions effectively within customer contexts
      - Ensure seamless handoff of designed solutions to post-sales and Professional Services teams
      - Work with Product, Engineering, and Enablement teams to represent customer needs and influence roadmap priorities

      What is Required (Qualifications):
      - Deep expertise in conversational AI, generative AI, and AI-driven customer experiences
      - Proven experience in pre-sales solution design, CX consulting, or AI sales enablement
      - Ability to translate technical AI concepts into business value narratives
      - Strong understanding of virtual agent technologies and experience with market-leading companies
      - Excellent facilitation, storytelling, and consultative communication skills

      How to Stand Out (Preferred Qualifications):
      - 6+ years of experience in CX, AI, or automation solution sales
      - 3+ years of experience in Contact Center or Virtual Agent solution design
      - Experience leading customer workshops, journey mapping, and AI opportunity assessments

      #AI #CustomerExperience #Sales #Technology #CareerOpportunity
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