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Public Benefits Specialist 1-3 In-Training (PBS3) - Centralia
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Job Description
- Req#: 5269556
Employer Industry: Government Services
Why consider this job opportunity:
- Salary up to $5,956 monthly
- Opportunity for career advancement through training from Public Benefits Specialist 1 to 3 levels
- Flexible/Hybrid remote work options available
- Comprehensive benefits package including health, retirement, and paid leave
- Supportive work environment focused on the well-being of children and families
- Chance to make a meaningful impact in the lives of families and communities
What to Expect (Job Responsibilities):
- Conduct interviews to determine eligibility for financial assistance and child care subsidies
- Process applications and manage case actions in compliance with federal and state requirements
- Analyze information to ensure accurate benefits and continued program eligibility
- Assist clients with applications for healthcare services and provide referrals to additional resources
- Issue reimbursements and benefits while ensuring compliance with guidelines
What is Required (Qualifications):
- One (1) year of experience conducting financial eligibility determinations for public assistance programs
- A bachelor's degree AND experience in customer service or financial eligibility determination may substitute for experience
- Eighteen (18) months of experience determining eligibility for various public assistance programs for higher-level positions
- Ability to learn and grow, and to meet the needs of others
- Completion of required training programs within one (1) year of appointment
How to Stand Out (Preferred Qualifications):
- Experience in a high-volume customer service environment
- One (1) year of experience working in a call center
- Prior experience determining eligibility for public programs
#GovernmentJobs #CustomerService #CareerDevelopment #FlexibleWork #PublicAssistance
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